.booking-inbox{max-width:1180px;margin:0 auto;padding:28px 18px 120px;color:var(--luvia-text-primary,#1f2430)}
.bi-hero{display:flex;gap:20px;justify-content:space-between;align-items:flex-start;margin-bottom:20px}.bi-kicker{font-size:12px;letter-spacing:.12em;text-transform:uppercase;color:var(--luvia-text-secondary,#6d7480)}.bi-hero h1{margin:6px 0 8px;font-size:clamp(28px,4vw,42px)}.bi-hero p{margin:0;max-width:720px;color:var(--luvia-text-secondary,#6d7480)}.bi-back,.bi-refresh,.bi-chip,.bi-secondary,.bi-send{border:0;border-radius:999px;padding:10px 14px;background:var(--luvia-surface-elevated,#fff);box-shadow:0 4px 18px rgba(0,0,0,.07);cursor:pointer}.bi-toolbar{display:flex;gap:12px;align-items:end;flex-wrap:wrap;margin:18px 0}.bi-toolbar label{display:grid;gap:5px;font-size:12px;color:var(--luvia-text-secondary,#6d7480)}.bi-toolbar select{min-width:220px;border:1px solid rgba(31,36,48,.12);border-radius:14px;padding:11px 12px;background:var(--luvia-surface,#fff)}.bi-chips{display:flex;gap:8px;flex-wrap:wrap}.bi-chip.is-active{box-shadow:inset 0 0 0 2px rgba(31,36,48,.35)}
.bi-layout{display:grid;grid-template-columns:minmax(280px,390px) minmax(0,1fr);gap:16px;min-height:610px}.bi-list,.bi-conversation{background:var(--luvia-surface-elevated,#fff);border:1px solid rgba(31,36,48,.08);border-radius:24px;overflow:hidden;box-shadow:0 10px 32px rgba(0,0,0,.05)}.bi-list-head{padding:18px 18px 12px;border-bottom:1px solid rgba(31,36,48,.08)}.bi-list-head h2{margin:3px 0 0}.bi-thread{width:100%;border:0;border-bottom:1px solid rgba(31,36,48,.07);background:transparent;padding:15px 16px;display:grid;grid-template-columns:44px minmax(0,1fr) auto;gap:11px;text-align:left;cursor:pointer}.bi-thread:hover,.bi-thread[aria-current=true]{background:rgba(31,36,48,.035)}.bi-avatar{width:44px;height:44px;border-radius:14px;display:grid;place-items:center;background:rgba(31,36,48,.07);font-size:20px}.bi-thread-main{min-width:0}.bi-thread-top{display:flex;justify-content:space-between;gap:8px}.bi-thread strong,.bi-thread p{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.bi-thread small,.bi-thread p{color:var(--luvia-text-secondary,#6d7480)}.bi-thread p{margin:4px 0 0;font-size:13px}.bi-thread-meta{display:flex;gap:6px;margin-top:7px;flex-wrap:wrap}.bi-badge{font-size:11px;padding:4px 7px;border-radius:999px;background:rgba(31,36,48,.07)}.bi-badge.attn{background:#fff0dc}.bi-dot{width:9px;height:9px;border-radius:50%;background:currentColor;margin-top:6px}.bi-empty,.bi-state{padding:28px;color:var(--luvia-text-secondary,#6d7480)}
.bi-conversation{display:flex;flex-direction:column}.bi-conv-head{padding:18px 20px;border-bottom:1px solid rgba(31,36,48,.08);display:flex;justify-content:space-between;gap:14px}.bi-conv-head h2{margin:2px 0 4px}.bi-conv-head p{margin:0;color:var(--luvia-text-secondary,#6d7480);font-size:13px}.bi-status{align-self:flex-start;border-radius:999px;padding:7px 10px;background:rgba(31,36,48,.07);font-size:12px}.bi-messages{padding:20px;display:flex;flex-direction:column;gap:12px;overflow:auto;min-height:390px}.bi-msg{max-width:78%;display:grid;gap:4px}.bi-msg.outbound{align-self:flex-end}.bi-msg.inbound{align-self:flex-start}.bi-msg.system{align-self:center;max-width:92%;text-align:center}.bi-msg-label{font-size:11px;color:var(--luvia-text-secondary,#6d7480)}.bi-bubble{padding:11px 13px;border-radius:17px;background:rgba(31,36,48,.07);white-space:pre-wrap;line-height:1.42}.bi-msg.outbound .bi-bubble{background:rgba(223,147,73,.16)}.bi-msg.system .bi-bubble{background:transparent;border-top:1px solid rgba(31,36,48,.12);border-bottom:1px solid rgba(31,36,48,.12);border-radius:0;font-size:12px;color:var(--luvia-text-secondary,#6d7480)}.bi-time{font-size:10px;color:var(--luvia-text-secondary,#6d7480)}.bi-msg.outbound .bi-time{text-align:right}.bi-intel{align-self:stretch;border-radius:18px;padding:14px 15px;background:#fff7ed;border:1px solid rgba(223,147,73,.25)}.bi-intel small{display:block;color:#93612e}.bi-intel strong{display:block;margin:3px 0 5px}.bi-intel p{margin:0;color:#6d5a45;font-size:13px}.bi-intel-actions{display:flex;gap:7px;margin-top:10px;flex-wrap:wrap}.bi-intel-actions button{border:0;border-radius:999px;padding:7px 10px;background:#fff;cursor:not-allowed;opacity:.7}.bi-composer{border-top:1px solid rgba(31,36,48,.08);padding:13px 15px;display:grid;grid-template-columns:1fr auto;gap:9px}.bi-composer textarea{resize:none;min-height:46px;max-height:120px;border:1px solid rgba(31,36,48,.12);border-radius:16px;padding:12px;font:inherit}.bi-send{align-self:end}.bi-composer-note{grid-column:1/-1;color:var(--luvia-text-secondary,#6d7480);font-size:11px}.bi-footer{margin-top:18px;text-align:center;color:var(--luvia-text-secondary,#6d7480);font-size:12px}
@media(max-width:780px){.booking-inbox{padding:18px 12px 100px}.bi-hero{display:block}.bi-back{margin-top:12px}.bi-layout{grid-template-columns:1fr}.bi-list.is-thread-open{display:none}.bi-conversation{min-height:72vh}.bi-msg{max-width:88%}.bi-toolbar select{min-width:170px;width:100%}}

/* v13.80 Booking Actions & Intelligence */
.bi-intel-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}.bi-intel-actions button{border:0;border-radius:999px;padding:9px 13px;font:inherit;font-weight:700;cursor:pointer;background:var(--luvia-action-primary,#171717);color:#fff}.bi-intel-actions button.secondary{background:var(--luvia-surface-elevated,#fff);color:var(--luvia-text-primary,#171717);border:1px solid rgba(17,17,17,.12)}.bi-intel-actions button:disabled,.bi-send:disabled{opacity:.55;cursor:not-allowed}.bi-intel-resolved{margin-top:10px;font-size:.84rem;font-weight:700;opacity:.72}.bi-composer textarea:disabled{opacity:.65}

.bi-composer-status{grid-column:1/-1;padding:9px 11px;border-radius:12px;background:rgba(31,36,48,.06);font-size:12px;font-weight:700;color:var(--luvia-text-primary,#171717)}

.bi-mobile-inbox-back{display:none;border:0;border-radius:999px;padding:8px 11px;background:var(--luvia-surface-elevated,#fff);box-shadow:0 3px 12px rgba(0,0,0,.06);cursor:pointer}

@media(max-width:780px){.bi-mobile-inbox-back{display:inline-flex;align-items:center;align-self:flex-start;grid-column:1/-1}.bi-conv-head{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:start}.bi-conv-head .bi-mobile-inbox-back+div{min-width:0}.bi-list:not(.is-thread-open){display:block}.bi-list.is-thread-open{display:none}.bi-conversation:has(.bi-empty){} }

/* v13.81 Conversation Archive/Delete Lifecycle */
.bi-conv-tools{display:flex;align-items:flex-start;gap:8px;position:relative}.bi-more{border:0;border-radius:999px;background:rgba(31,36,48,.07);padding:7px 10px;cursor:pointer;font-weight:800}.bi-conv-menu{display:none;position:absolute;right:0;top:38px;z-index:20;min-width:190px;padding:7px;background:var(--luvia-surface-elevated,#fff);border:1px solid rgba(31,36,48,.1);border-radius:14px;box-shadow:0 14px 38px rgba(0,0,0,.14)}.bi-conv-tools.is-open .bi-conv-menu{display:grid}.bi-conv-menu button{border:0;background:transparent;border-radius:10px;padding:10px 11px;text-align:left;cursor:pointer}.bi-conv-menu button:hover{background:rgba(31,36,48,.05)}.bi-conv-menu button.is-danger{color:#a13b35}.bi-thread.is-archived{opacity:.82}.bi-thread.is-archived .bi-thread-main:after{content:'Archiviert';display:inline-flex;margin-top:7px;font-size:10px;border-radius:999px;padding:3px 7px;background:rgba(31,36,48,.07)}
@media(max-width:780px){.bi-conv-tools{justify-self:end}.bi-conv-menu{position:fixed;left:16px;right:16px;top:auto;bottom:92px;min-width:0}}